I am delighted to welcome you to Quality Assurance Department’s home page. We strive to deliver our duty in accordance with the set rules and regulations defined in College of Technology Bylaws, TORs received from the Ministry and directives received from the Governing Body to build a culture of quality assurance.
Staff, students and external stakeholders are encouraged to visit QAD web portal and access all information related to the Quality Assurance at SCT, because a high level of quality system will never be achieved unless the culture of Quality spread among all stakeholders. Keep in mind, assuring a high level of quality system is not a one-person job. Every stakeholder is responsible and the concept of team-work is a must.
When we go into the history, the quality culture was introduced in the early 90s as an inspection procedure to ensure that products are in a good shape. Later on, during the world-war 2 and as a result of resources shortage, the quality movement was improved to produce more efficient products by concentrating on the processes. After that, the customer satisfaction was involved to and became a critical part of quality processes. Today, the continuous improvement concept was added to make sure products or services are always better than ever. The same concepts are applicable to all other sectors including the educational sector.
“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives”. In line with this quote, We encourage all our stakeholders (internal and external) to participate in all QA related activities such as awareness programs, workshops, providing feedback on various college systems and policies. We, QAD assure you that appropriate action will be taken on the feedback/suggestions you will provide us to improve college processes.
Finally, I would like to conclude with the quote “we will start where others have reached”, using the ADRI system will show you the methodology of using this quote. (Go through OAAA website to learn about ADRI).
Mr. Salim Salah Salim Al Ghassani
Head of Department