On May 24, 2022, members of the Business Studies Department attended a session hosted by the Human Resource Department (HRD) Committee on "The Impact of Artificial Intelligence on Businesses." Mr. Hansel Delos Santos, a senior academic member in the IT department, was the resource person. He emphasized the importance of technology in fostering innovation, opening new business prospects, and transforming the way business’s function. Following that, the virtues of Artificial Intelligence technologies in replicating or surpassing talents in computer systems that are commonly regarded as intelligent if accomplished by a human were discussed. The expert also discussed the many types of artificial intelligence, including Applied Artificial Intelligence and Generalized Artificial Intelligence.
After the resource person discussed features of 'Machine learning,' which employs algorithms and statistical models to complete a certain task without providing explicit instructions, instead relying on patterns and inference, the discussion became vibrant. The participants were more interested in knowing how 'Artificial Intelligence' and 'Machine Learning' are employed in business. Virtual agents and Chabot’s, suggestive online searches, targeted advertising, pattern recognition, predictive analytics, voice and speech recognition, face recognition, machine translation, autonomous driving, and automatic scheduling were all mentioned by the resource person. Furthermore, the discussion also focused on 'How Artificial Intelligence benefits businesses, particularly in terms of lowering operational costs, increasing efficiency, generating revenue, and improving customer experience.'